Shipping Policy

GiftBulk delivers to all serviceable pincodes across India. Consignments are dispatched from our Jalandhar, Punjab facility by courier or by surface transport, depending on the weight, dimensions and destination of the order.

We do not currently ship outside India. If your order needs to reach an address outside the country, contact us before placing it so we can tell you whether it is possible and on what terms.

Shipping is free on orders where the subtotal, calculated before GST, is ₹10,000 or more. On orders below that value a flat shipping charge of ₹250 is added at checkout.

Unusually large, heavy or fragile consignments — for example bulk signage, framed awards or high-volume clock orders — may require dedicated transport instead of standard courier. Where that applies we quote the freight separately and confirm it with you before the order is processed. We do not add freight charges after an order has been confirmed.

Where an order is to be split across multiple delivery addresses, shipping is quoted for the split. Send the address list and the quantity for each location with your enquiry.

Ready-stock items ordered without logo branding or customisation are dispatched within 24 hours of order confirmation, on working days.

Customised orders — anything printed, engraved, embroidered or assembled to your specification — are dispatched within 5 to 7 working days, counted from the date you approve the artwork proof, not from the date the order is placed. Delays in approving a proof move the dispatch date by the same amount.

Transit time is additional to dispatch time and typically runs from two to five working days within India, depending on the destination. Remote pincodes may take longer. We flag any pincode we expect to be slow at the time of the order rather than after dispatch.

Dispatch and transit times are working-day estimates and exclude Sundays and public holidays. During the festive season, courier networks across India run at capacity and transit times can extend. If your order is tied to a fixed event date, tell us before you pay so we can confirm in writing whether the date is achievable.

You will receive an order confirmation by email as soon as the order is placed, containing your order number in the format GB-10001.

Once the consignment leaves our facility, the courier name and tracking number are added to your order record. You can look this up at any time on our order tracking page using your order number and the email address you ordered with. We will also send it to you by email.

Please ensure someone is available to receive the consignment at the delivery address during business hours. Where a courier attempts delivery and no one is available, redelivery is subject to the courier’s own policy and repeated failed attempts may result in the consignment being returned to us at your cost.

Inspect the outer packaging before accepting delivery. If the packaging is visibly damaged, photograph it before opening, and note the damage on the courier’s delivery record if you are able to.

Report any damage in transit to us within 48 hours of delivery, on WhatsApp or by email, with your order number and photographs of the outer packaging and the affected goods. Claims raised after 48 hours are difficult to settle with the courier and may not be recoverable.

The delivery address you enter at checkout is the address we ship to. Please check the pincode, the building details and the contact number before confirming your order.

If you notice an error, contact us on WhatsApp immediately. We can usually correct the address before dispatch at no cost. Once a consignment has been handed to the courier, any redirection or redelivery charge is payable by you.

For anything related to dispatch, tracking or delivery, contact us on WhatsApp at +91 88376 00299 or email brandskool.online@gmail.com with your order number. We are available Mon–Sat, 10:00–19:00 IST.